Store Settings

Configure your store's basic information, branding, payments, and WhatsApp integration.

Basic Information

Store Name

The name displayed to customers in conversations and receipts.

Business Name

Your legal business name for invoices and official communications.

Description

A brief description of your store. Your AI agent uses this to understand your business when answering customer questions.

Contact Email

Email address for order notifications and customer inquiries.

Contact Phone

Business phone number in international format (e.g., +1 555 123 4567).

Currency

The currency used for all product prices and transactions.

Currency is locked after your first order. Choose carefully during store creation.

Branding

Store Logo

Upload your store logo. This image is used in:

  • Dashboard and store management
  • WhatsApp Business profile picture (auto-synced)
  • Customer receipts and order confirmations

Recommended: Square image (1:1), at least 640x640px, PNG or JPG

Store Address

Enter your business address. Uses Google Places autocomplete for accurate location data.

  • Shown to customers for pickup orders
  • Used for delivery distance calculations
  • Coordinates stored for map display

Store Status

| Status | Description | |--------|-------------| | Active | Store is live and accepting orders | | Paused | Temporarily not accepting orders (e.g., vacation) | | Archived | Store is hidden but data retained |

Payment Settings

Configure how customers pay for orders. Available for Retail and Restaurant stores.

Stripe Connect

Accept online payments through Stripe. Customers pay securely during checkout.

| Setting | Status | |---------|--------| | Connection Status | Connected | | Charges Enabled | Yes |

Cash on Delivery (COD)

Allow customers to pay when they pick up or receive their order. You manually mark orders as paid.

COD requires your organization to have this feature enabled.

WhatsApp Integration

Catalog Sync

Your products are automatically synced to WhatsApp Catalog, allowing customers to browse products directly in WhatsApp.

Profile Sync

Your store logo and name are automatically synced to your WhatsApp Business profile.

  • Logo → WhatsApp profile picture
  • Store name → WhatsApp display name (requires Meta approval)
  • Description → WhatsApp "About" text

Danger Zone

Archive Store — Hide the store from your dashboard. Data is retained and can be restored. Agents linked to this store will be unlinked.

Permanently Delete Store — Permanently delete this store and all its data including products, orders, and settings. This action cannot be undone.

Before deleting: Make sure no agents are linked to this store. Unlink agents first to prevent disruption to customer conversations.