Getting Started
Get your WhatsApp commerce store running in under 10 minutes. This guide walks you through account creation, WhatsApp connection, and launching your first store.
Start on the Free tier
Every new account starts on the Free tier with 100 billable conversations and 3,000 AI image analyses per month. No payment method required to get started.
Create an Account
Sign up for Harvenci using your email address or Google account. Your organization is automatically created when you first sign in.
Sign-up Options
- Google SSO — One-click sign up with your Google account
- Email + Password — Create an account with any email address
What happens next: An organization is automatically created for you. You can invite team members later from the Teams page.
Connect WhatsApp Business
Connect your WhatsApp Business API account using our embedded signup flow. This allows your AI agents to send and receive messages on WhatsApp.
- Go to your Dashboard and click "Connect WhatsApp"
- Sign in to Facebook and authorize the WhatsApp Business connection
- Select or create a Meta Business Portfolio
- Choose or register a phone number for your business
- Complete phone number verification via SMS or voice call
Business Verification
New WhatsApp Business accounts start with limited messaging. Complete Meta's business verification to unlock higher messaging limits.
Create Your First Store
Choose a store template that matches your business type. Each template comes with features optimized for that industry.
Retail
Products, collections, pickup & delivery options
Restaurant
Menu items, modifiers, ASAP or scheduled pickup
Service
Services, staff scheduling, availability
Subscription
Memberships, billing cycles, trial periods
The store creation wizard guides you through:
- Basic Info — Store name, business name, description, currency
- Branding — Upload your store logo
- Business Details — Contact email, phone, address
- Review — Confirm and create your store
Note: Currency cannot be changed after your first order, so choose carefully.
Add Products
Populate your catalog with products, menu items, or services depending on your store type.
Manual Entry
Add products one by one with full control over details.
- • Product name, description, and price
- • Multiple images per product
- • Variants (size, color, etc.)
- • Inventory tracking
Import from Shopify
Connect your Shopify store to automatically sync your catalog.
- • One-click OAuth connection
- • Automatic product sync
- • Inventory updates
Configure Your AI Agent
Set up your AI-powered sales assistant to handle customer conversations automatically.
- Link an AI agent to your store
- Assign a WhatsApp phone number
- Customize the agent's personality and instructions
- Add knowledge base articles for FAQs
Your agent will automatically understand your product catalog and can recommend products, answer questions, and guide customers through checkout.